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The Consumers Association of Singapore (CASE) and the Direct Selling Association of Singapore (DSAS) on Thursday (Jan 8) announced the launch of their joint accreditation scheme, and more than 10 direct selling businesses have already been accredited.
Direct selling is a practice in which products are sold from no fixed location.
With the launch of the CaseTrust-DSAS Joint Accreditation Scheme, consumers can expect the following:
- A cooling off period of seven working days (excluding Saturdays, Sundays and Public Holidays), during which consumers may seek full refund of payment made
- An order form at the time of sale, with clear and accurate contact details of the direct seller
- A well-defined complaint mechanism put in place by the business to address disputes
Source: http://goo.gl/CD3v7R
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